Career Connection

Develop a curiosity-driven workplace

Research shows that those with inquisitive minds seek novel solutions to unique challenges. Nowhere is this truer than in fraud investigations where curiosity and a healthy dose of skepticism are two sides of the same coin. Fraud investigators won’t detect many instances of financial deception if they don’t use curiosity as a problem-solving skill.

The professional environment often undervalues curiosity as a key leadership attribute perhaps because it’s difficult to measure return on investment for free-flowing inquiry, immersion in unique situations and far-reaching dialogue.

However, curiosity is often sparked when we encounter information or experiences that don’t align with our expectations or knowledge. This mismatch can lead to a sense of disconnection, which often prompts us to resolve cognitive dissonance caused by perceived inconsistencies. But we should allow curiosity to take us where it will because it’s a catalyst for intellectual growth when we consider — or confront — different perspectives or scenarios.

Curiosity fosters a mindset of open inquiry, critical thinking and a willingness to consider divergent viewpoints to reconcile conflicting information. While many in the workforce are content providing answers to questions, inquisitive people are compelled to seek answers that can result in better solutions to challenges.

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