White Paper

An Inside Perspective on Automobile Insurance Fraud


The average caseload for an adjuster may be 150 or 200 a day, depending on the size of the company. John Standish, former Chief of California’s Insurance Fraud Division, says at least 25 percent of that total involves some flavor of fraud. It’s either a false claim or an embellishment. Even people who think of themselves as law-abiding are doing it because they don’t think of insurance companies as victims. But you don’t need to take his word for it, because this paper includes candid scenarios from the former leader of a sophisticated fraud enterprise that operated in San Diego, Los Angeles and San Francisco. Having paid his debt to society, the ring leader now tells insurance companies how he was able to steal so much money from them. Read about his seven steps to a successful insurance scam, and the important role analytics plays in the fight against fraud.


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